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FAQs

Where are you located?

Chandler, Arizona

 

I cannot checkout on your site / I do not have a PayPal account

You are able to use your debit/credit card at checkout without signing up for a PayPal account. If you are still experiencing issues we do sell on Etsy or , feel free to send us a message.

 

When will my order be shipped?

Our new policy (March 2015) is to ship once per week on Wednesdays. This helps to ensure your items are not sitting in the post office over the weekend during the warm spring & summer months. If you have a special occasion or deadline, feel free to send us a message.

 

I have eczema / psoriasis/ sensitive / dry skin, is it safe to use your products?

Many of our long-term customers suffer from these conditions and have found that by incorporating our organic handmade products into their regime their skin felt nourished and soothed. While we cannot guarantee you will not have an adverse affect to our products, please note the co-owner has suffered from eczema and has personally tested 90-95% of all the products we carry.

 

Do you use Essential Oils or Fragrance Oils?

We use both! While our first love is most definitely Essential Oils, we acknowledge some scents cannot be made with Essential Oils alone. We are always clear as to if a product contains Essential Oils and or Fragrance Oils.

 

Are your Fragrance Oils Paraben Free?

Yes – our Fragrance Oils are Vegan, Paraben, and Phthalate free. We pride ourselves on only carrying oils that meet these standards.

 

Do you take custom orders?

Yes – You can send us a message to discuss pricing. We do require a minimum of 4 bars / 5oz each or approx. (1lb) for custom soap loaves.

 

Do you wholesale or private label?

Yes – We are able to produce products for your retail shop, promotional event or ecommerce business complete with customized labels & packaging. Please send us a message to learn more.

 

I am located in the Phoenix/Chandler/Tempe area, can I pickup my order?

While we do not have a physical storefront, we would be more than happy to accommodate your request. You may leave this information in the message box upon checkout or directly email us to coordinate.